Safe & Responsible Betting

bip99 Responsible Gaming — Your Protection Is Our Priority

bip99 believes that entertainment is best when it stays within control — we are always here for your protection.

Our Commitment

Playing at bip99 is entertainment only — never a burden. We want every player to enjoy our platform in a healthy and informed way.

bip99 is a trusted online gaming platform in Bangladesh. Player entertainment is as important to us as their mental and financial well-being. Responsible gambling means knowing your limits, setting your own budget, and never letting entertainment turn into an obligation.

We believe that with the right information and the right tools, any player can keep themselves protected. With that goal in mind, bip99 has brought together all responsible gaming guidelines, self-help tools, and support service information on this page.

Core Principles of Responsible Gaming

Following these six principles will keep your gaming experience healthy and enjoyable.

Set a Budget

Set a weekly or monthly budget before you start playing. The minimum deposit at bip99 is just ৳100, but always bet only what you can afford to lose without it affecting your daily life.

Set a Time Limit

Avoid playing for long stretches at a time. Take regular breaks, spend time with family, and keep gaming a small part of your life — not your main activity.

Play for Entertainment

Gambling is not a source of income — it is entertainment. Chasing losses by placing more bets is dangerous. Treat every gaming session as entertainment.

Never Bet with Borrowed Money

Never gamble with borrowed or loaned money. If you are under financial pressure, take a break from playing and contact our support team if needed.

Keep Your Emotions in Check

Avoid playing when you are stressed, sad, or frustrated. Decisions made under emotional influence often lead to losses. Play with a clear mind, at the right time.

Protect Your Privacy

Keep your account details, password, and payment information secure. Do not let others use your account and do not pressure anyone around you into betting.

Warning Signs of a Gambling Problem

Gambling can sometimes turn into an addiction without you realising it. If you notice the following signs in yourself, it is a warning signal. Be aware in time and seek help.

Remember, asking for help is not a sign of weakness — it is proof of courage. bip99's support team is always by your side.

Warning Signs

  • Feeling a repeated urge to play in order to recover lost money.
  • Hiding gambling from family or friends.
  • Spending more than the set budget and being unable to control it.
  • Feeling restless or anxious when not playing for a while.
  • Neglecting important daily tasks, family, or work in order to play.
  • Taking loans or borrowing money from family members to cover gambling costs.
  • Continuously increasing bet amounts in the hope of a big win.
21+

Age Restriction — For Those Aged 21 and Above Only

Only those aged 21 or above may open an account and play at bip99. Gambling by minors is strictly prohibited. We may request identity verification for age checks at any time.

If any child or teenager you know attempts to access this site, please contact us immediately. Protecting the next generation is a responsibility we all share.

Self-Help Tools

bip99 provides a number of tools to help you keep your gaming habits in check.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be allowed — this is the most effective way to protect your budget.

Time Limit

Decide in advance how long you will play each day. Once the set time is up, the system will automatically prompt you to end your session. This helps build healthy gaming habits.

Time-Out

If you feel you need a break, you can take a time-out or temporary pause for 1 day up to 30 days. During this time your account will be inactive and no bets can be placed.

Self-Exclusion

If you feel gambling is becoming a problem for you, you can remove yourself from the platform entirely through self-exclusion. This helps you make a permanent or long-term decision.

To use these tools, log into your bip99 account and go to the "Account Settings" section. Our 24/7 support team is ready to help you with any issues.

Need Help?

If you feel gambling is having a negative impact on your life or the life of someone close to you, do not try to face it alone. bip99's support team is by your side seven days a week, twenty-four hours a day.

Our team is able to provide support in both Bengali and English. No matter how small or large your concern, we will help with full confidentiality.

Support Services

Live Chat 24/7

Speak with us directly — any time, instant support.

Email Support

[email protected]

Language Support

Support is available in both Bengali and English.


Your safety is our highest priority. Reach out for support — we do not judge, we only help.

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming.

After logging into your bip99 account, go to "Account Settings" and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit may require a waiting period. Contact our support team for assistance.

Yes, if you have any withdrawable balance in your account at the time of your self-exclusion request, it will be returned to you. For more details on this, contact our support team directly.

A time-out is a temporary break — typically from 1 day up to 30 days. Once the period ends, you can play again as normal. Self-exclusion is a long-term or permanent decision — for when you feel gambling has become a problem for you and you want to stop using the platform for an extended period.

Yes. Use a strong password for your account and never share it with anyone. Parental control software can be used on your device. bip99 strictly enforces a 21+ age policy and verifies age during account registration.

Yes, when you log into your bip99 account, you can view details of all your bets, deposits, and withdrawals in the "History" or "Transaction History" section. This helps you understand your spending patterns and keep your budget in check.

First, contact bip99's support team — via live chat or by email at [email protected]. They will assist you with self-exclusion, a time-out, or setting deposit limits. Also talk to family or trusted friends — support from people close to you is very important in this situation.

Play with Joy, Play Responsibly

Enjoy your favourite games at bip99 — in a safe environment, on a trusted platform.

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