bip99 Terms & Conditions

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These terms and conditions ("Terms") form the basis for operating the bip99 platform and all its services. bip99 is an online entertainment platform for players in Bangladesh, offering casino games, slots, live dealer games, and sports betting.

These terms may be updated from time to time. If you continue using the platform after any changes take effect, it will be considered that you have accepted the updated terms. It is therefore your responsibility to review this page regularly.

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21+ You must be at least 21 years old to open an account and use any service on bip99. You must also be of the legally permitted age for online gambling or betting under applicable local law. bip99 may request proof of identity for age verification at any time.

The following persons may not register or use services on bip99:

• Anyone under the age of 21.
• Anyone who has applied for voluntary Self-Exclusion or account restriction.
• Anyone considered mentally incapable of making decisions.
• Anyone accessing from a jurisdiction where online gambling is explicitly prohibited.

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3.1 Single Account Policy

Each individual may open only one account on bip99. If the same person operates multiple accounts or opens an account on behalf of someone else, all accounts will be closed and balances may be forfeited.

3.2 Accuracy of Information

All information provided at registration must be completely truthful and accurate. Opening an account with false information is a serious breach of these terms and may result in account closure.

3.3 Password Security

It is your responsibility to keep your account login credentials (username and password) fully confidential. Do not allow anyone else to use your account. If you suspect any unauthorized access to your account, notify bip99 support immediately.

You are solely responsible for all activity that takes place on your account.

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4.1 Accepted Payment Methods

The following mobile banking methods in Bangladesh are currently accepted for deposits and withdrawals on bip99:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — The mobile financial service of the postal department.
• Rocket — The mobile banking service of Dutch-Bangla Bank.

4.2 Minimum Amounts

The minimum deposit per payment method is ৳100 (one hundred taka). The minimum withdrawal amount is ৳800 (eight hundred taka).

4.3 Withdrawal Processing Time

For verified accounts, withdrawals are generally processed within 1 hour. Processing may take longer during verification or if additional security checks are required.

4.4 Source of Funds

You confirm that all deposited funds come entirely from legitimate sources and are not owned by a third party. bip99 may suspend or cancel any transaction if money laundering or fraudulent activity is suspected.

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5.1 Welcome Bonus

New members on bip99 are eligible for a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus, bringing your total balance to ৳2,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 20 times the bonus amount (on the bonus amount only, not the deposit amount). Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawing bonus winnings.

5.3 General Bonus Terms

• Bonus offers apply to one account, one household, and one IP address only.
• bip99 reserves the right to cancel a bonus if any inappropriate or manipulative betting is placed to exploit it.
• bip99 may change, suspend, or cancel any promotion at any time.
• Bonus funds cannot be cashed out; they may only be used for placing bets.

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bip99 is committed to providing a fair and transparent gaming environment. All games on the platform are developed by reputable game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and are powered by Random Number Generator (RNG) technology.

6.1 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Using software bots, automated betting tools, or AI-based assistance.
• Exploiting system errors or bugs.
• Placing coordinated bets against each other to exploit bonuses (Bonus Abuse).
• Using fraudulent payment methods.
• Attempting to hack or access another player's account.

6.2 Game Outcomes

All game results are entirely random and not predetermined. If a technical error causes an incorrect payout, bip99 reserves the right to recalculate the correct amount.

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bip99 offers betting on various sports including cricket, football, and kabaddi. Sports betting users should be aware of the following:

• Each betting market has its own rules, which are clearly displayed before placing a bet.
• If an event is cancelled or postponed, the bet amount is generally refunded — subject to the applicable market rules.
• bip99 reserves the right to void bets accepted at changed odds due to network delays in live betting.
• Betting based on match-fixing or insider information is strictly prohibited.

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bip99 operates a five-tier VIP rewards program for its regular players. Each tier offers weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

VIP tier advancement is determined by your overall activity and regularity on the platform. bip99 reserves the right to change VIP program benefits at any time.

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9.1 bip99's Rights

bip99 may suspend or close any account without prior notice if:

• Any clause of these terms is violated.
• The account is suspected of involvement in fraud or money laundering.
• False identity or documents have been submitted.
• Multiple accounts belonging to a single person are discovered.

9.2 User Rights

You may request closure of your account at any time. Any remaining valid balance will be returned once the applicable verification process is completed prior to account closure.

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bip99 uses SSL encryption technology to protect your personal and financial information. Details on how your information is collected, used, and stored can be found in our Privacy Policy.

bip99 will never sell or share your personal information with third parties without your consent, except where required by legal obligation.

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bip99 takes responsible gambling very seriously. We believe that gaming is for entertainment only — it should never be treated as a source of income.

• You can set daily, weekly, or monthly deposit limits on your account.
• If you need a break, you can suspend your account for a set period of time.
• A permanent Self-Exclusion option is available at any time through support.

For more information on responsible gaming, visit our Responsible Gaming page.

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If you have a complaint, please contact our customer support team first. bip99's support team is available 24/7 — via live chat or by email at [email protected] in both Bengali and English.

Complaint Process:

1. Submit your complaint in detail via live chat or email.
2. Our team will review the complaint and respond as quickly as possible.
3. A resolution will be sought with the agreement of both parties.

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bip99 is not responsible for:

• Game sessions interrupted due to internet connectivity issues.
• Delays caused by third-party payment providers.
• Damage caused by software issues on your device or browser.
• Indirect losses resulting from unforeseen technical errors.

However, bip99 is always committed to providing a safe and reliable service and works to resolve any technical issues promptly.

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All content on the bip99 website — including logos, designs, graphics, text, and software — is the intellectual property of bip99. No part of this content may be copied, distributed, or used for commercial purposes without prior written permission.

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bip99 reserves the right to change any part of these terms at any time. For significant changes, a notice will be sent to your registered email or a notification will be displayed on the platform. Continued use of the platform after any changes means you have accepted the updated terms.

The most current version of the terms will be published on this page, and the "Last Updated" date will always be kept up to date.

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If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support (in Bengali and English)

bip99 is committed to maintaining a transparent and honest relationship with its users at all times.